All orders are processed within 2–5 working days.
During busy periods (new releases, tours, sales), processing times may be slightly longer.
You will receive a confirmation email once your order has been shipped.
We ship from the United Kingdom via Royal Mail.
UK Orders
- Estimated delivery: 2–4 working days
Europe (outside UK)
- Estimated delivery: 3–7 working days
USA & Canada
- Estimated delivery: 5–14 working days
Customs & Import Fees
For orders shipped outside the UK, customs fees, VAT, or import duties may apply depending on your country’s regulations.
These charges are the responsibility of the buyer.
We are not responsible for delays caused by customs.
Tracking
If you select a tracked shipping option, tracking details will be emailed once your order is dispatched.
International Standard shipping may not include full tracking.
Incorrect Addresses
Please ensure your shipping address is correct at checkout.
We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Items
If your order arrives damaged or has not arrived within a reasonable timeframe, please contact us at:
We will do our best to resolve the issue as quickly as possible.